1. Introduction
HydroJet Power Wash LLC ("we," "us," or "our") operates the website hydrojetpowerwash.com and provides residential and commercial pressure washing services in Houston, TX and the surrounding area. This Privacy Policy explains how we collect, use, and protect the personal information you share with us when you request a quote or contact us through our website or by phone.
2. Information We Collect
We collect the following information only when you voluntarily submit it through our contact or quote request forms:
- First name
- Phone number
- Email address (if provided)
- Property address (to schedule and quote your service)
- Project notes (optional — surface type, concerns, etc.)
We do not use cookies for tracking, and we do not collect payment information through this website. Payments, if applicable, are handled separately and securely.
3. How We Use Your Information
The information you provide is used solely to:
- Respond to your quote request or inquiry
- Schedule and confirm your pressure washing appointment
- Send service reminders before your appointment
- Follow up after service completion (including review requests)
- Communicate with you about your service via phone, email, or SMS/text message
We do not use your information for unrelated marketing or sell it to third parties.
4. SMS / Text Messaging Consent
By submitting your phone number through our quote request form, you consent to receive SMS/text messages from HydroJet Power Wash LLC at the number you provide. These messages may include:
- Appointment confirmation messages
- Service reminders (sent before your scheduled appointment)
- Follow-up messages requesting a review after service is complete
Message frequency: Messages are sent only as needed in connection with your specific service request. We do not send recurring promotional blasts.
Opt-out: You can unsubscribe from SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and no further SMS messages will be sent.
Help: Reply HELP for assistance, or contact us directly at (281) 704-8827 or [email protected].
Message and data rates may apply. Please check with your mobile carrier for details on any applicable charges.
We do not share your mobile phone number with third parties for their own marketing purposes.
5. Information Sharing
We do not sell, rent, trade, or otherwise transfer your personal information to outside parties. Your information may be shared only in the following limited circumstances:
- Service providers: We use Formspree to process form submissions. Formspree receives the data you enter in our quote form solely to deliver it to us. Their privacy practices are governed by their own privacy policy.
- Legal compliance: We may disclose information if required to do so by law or in response to valid legal process.
6. Data Retention
We retain your contact information only as long as necessary to fulfill your service request and maintain a reasonable service history. You may request deletion of your information at any time by contacting us (see Section 8 below).
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of SMS communications at any time (reply STOP)
To exercise any of these rights, contact us at [email protected] or (281) 704-8827.
8. Security
We implement reasonable administrative and technical safeguards to protect your personal information. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from individuals under 13 years of age. If you believe a child has submitted information to us, please contact us and we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this page periodically. Continued use of our website or submission of your information after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
HydroJet Power Wash LLC
Houston, TX & Surrounding Areas
Phone: (281) 704-8827
Email: [email protected]
Website: hydrojetpowerwash.com